Cancel from Settings → Billing → Subscriptions, click the active plan, then Cancel Subscription — but the timing matters more than the click. Squarespace only refunds annual plans canceled within 14 days of purchase. Monthly plans get no refund at any point, and once you’re past that 14-day window on an annual plan, cancelling still stops future billing but won’t return what you already paid.
Quick Verdict
The cancellation itself takes under a minute. The part worth doing carefully is checking your billing cycle and refund eligibility before you click confirm, because Squarespace’s refund window is short, strict, and doesn’t bend for monthly plans at all. If you’re inside the 14-day window on an annual plan, act now — this isn’t a grace period that quietly extends.
How to Cancel Your Squarespace Subscription
The Refund Window, Stated Plainly
| Plan type | Refund eligibility |
|---|---|
| Annual plan, cancelled within 14 days of first payment | Full refund, minus the cost of any free domain claimed with the plan |
| Annual plan, cancelled after 14 days | No refund — cancellation stops future renewals only |
| Monthly plan, any time | No refund, at any point |
| Renewal payment already charged | Not refundable — cancel before the renewal date to avoid the charge in the first place |
The domain deduction catches people off guard: if your annual plan came with a free domain and you cancel inside the 14-day window, Squarespace refunds the plan cost minus what that domain actually costs — you don’t get a $0 domain and a full plan refund together.
The renewal rule is the one to build a habit around. Squarespace doesn’t send a dramatic warning before an annual or monthly renewal charges your card — if you know you’re not continuing, cancel before the renewal date, not after the charge appears and you’re hoping for an exception. There generally isn’t one.
Canceling a Free Trial
If you’re still on a free trial and haven’t entered payment details, there’s typically nothing to formally cancel — the trial simply expires and no charge occurs. If you did add a payment method during the trial (some signup flows ask for one upfront), go through the same Settings → Billing → Cancel Subscription steps before the trial converts to a paid plan, to be certain no charge goes through.
What Happens to Your Site After You Cancel
At cancellation, Squarespace gives you a choice. Keep access until your current billing period ends — your site stays live and editable until then. Or end access immediately, if you qualify for and want an immediate refund. Choose to keep access through the period’s end, and nothing about the site changes until that date. You can still edit it. Visitors can still see it. Right up until the subscription actually lapses.
After the subscription ends for good, the site stops being publicly accessible, though your content isn’t necessarily deleted right away. If you think you might come back, check Squarespace’s current data-retention terms before assuming your content is gone the moment the subscription ends — but don’t rely on that as a backup strategy either. Export anything you need before cancelling, not after.
Frequently Asked Questions
Can I get a refund after 14 days if I have a good reason?
Squarespace’s stated policy doesn’t carve out exceptions for annual plans cancelled after 14 days, and monthly plans are never refundable regardless of timing. You can still submit a refund request through their support form, but the published policy sets no obligation to grant one outside the stated window.
Does cancelling delete my site immediately?
Not necessarily — you can typically choose to retain access through the end of your current billing period rather than losing access the moment you cancel. Check the specific option presented on the cancellation confirmation screen, since it’s where this choice is made.
Will cancelling my website plan also cancel my domain?
No — domains registered through Squarespace are billed and cancelled separately from the website plan. Check Billing for any domain subscriptions still listed as active if you also want to stop paying for the domain.
What if I started with a free domain offer?
If you cancel an annual plan within the 14-day refund window, the domain’s cost is deducted from your refund rather than being refunded as “free” alongside the plan. Outside that window, the domain continues on its own separate billing regardless of what happens to the website plan.
I was charged for a renewal I meant to cancel — can I get that back?
Renewal payments are explicitly non-refundable under Squarespace’s stated policy. The fix going forward is cancelling before the renewal date, not after the charge — set a reminder a few days ahead of your renewal date if you’re not planning to continue.
How We Assessed This
These steps and the refund terms reflect Squarespace’s own current help centre documentation, checked directly as of September 2026. Policies and screen layouts can change — if a detail here doesn’t match what you see in your account, treat Squarespace’s own current support pages as the final word. Disclosure: this page contains no affiliate links.
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